Wei1win is committed to protecting your privacy. This Privacy Policy clearly outlines how we collect, use, store, and safeguard your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how we handle your personal data
All your personal and financial data is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks such as Maybank and CIMB.
Wei1win operates in full compliance with Malaysia's Personal Data Protection Act 2010. We collect only the data that is necessary and use it solely for the stated purposes.
Wei1win has never sold and will never sell your personal data to third parties for marketing purposes. Your data belongs to you — we are merely its custodian.
As a wei1win member, you have the right to access, correct, or request deletion of your personal data at any time through our support team, available 24/7.
Access to members' personal data within the wei1win organisation is strictly limited and controlled. Only authorised personnel may access your information, and all access is logged.
In the event of a data breach affecting your information, wei1win will notify you and the relevant authorities within the timeframe required under Malaysian law.
Wei1win takes our responsibility to protect the privacy and personal data of all our members seriously. As an online entertainment platform serving Malaysian players, we understand the trust you place in us when sharing your personal information.
Privacy Policy wei1win this ("Policy") is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. This Policy applies to all users who access the wei1win, use our mobile app, or interact with any of the services we provide.
We believe transparency is the foundation of trust. That's why we make every effort to explain clearly and plainly — not in convoluted legal language — how your data is handled on the platform wei1win. Your data security is our priority — just as important as the security of your financial transactions.
Wei1win collects the personal data necessary to deliver our services securely, meet legal obligations, and provide the best experience for every member. Below are the categories of data we collect:
Identity Data:
Contact Data:
Financial Data:
Platform Usage Data:
Wei1win collects your personal data through various channels that occur during your interactions with our platform:
Wei1win uses your personal data responsibly and only for the following legitimate purposes:
Wei1win does not sell your personal data to any third party. However, in the course of delivering our services, there are certain situations where your data may be shared with the following parties:
All third parties that handle member data wei1win are required to comply with strict data security standards and may only use such data for the purposes specified in their service agreements with us.
Wei1win implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure:
Data Retention Period: Wei1win retains your personal data for as long as your account remains active. Following account closure, certain data may be retained for up to 7 years in compliance with Malaysian legal requirements on anti-money laundering and financial records. Data that is no longer needed will be securely deleted or anonymised.
Platform wei1win uses cookies and similar tracking technologies to enhance user experience and analyse usage patterns. The following are the types of cookies we use:
You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality of the platform wei1win. For more information on how to manage cookies, refer to your browser settings.
As a member wei1win residing in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
| Rights | Description | How to Exercise Your Rights |
|---|---|---|
| Right of Access | Requesting a copy of the personal data we hold about you | Contact customer support |
| Right to Rectification | Request correction of inaccurate or incomplete data | Via account settings or support |
| Right to Erasure | Requesting deletion of your data under certain circumstances | Contact customer support |
| Right to Object | Object to data processing for direct marketing purposes | Unsubscribe or contact support |
| Right to Withdraw Consent | Withdrawing consent for consent-based processing | Contact customer support |
To exercise any of the above rights, please contact our Data Protection Officer at privacy@wei1win.com. We will process your request within 21 working days in line with PDPA requirements.
Platform wei1win is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under 18. Should we discover that a child's data has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account.
If you believe your child has registered on our platform without your consent, please contact us immediately at privacy@wei1win.com so that appropriate action can be taken promptly.
Platform wei1win may contain links to third-party websites or services from time to time. This Privacy Policy applies only to the wei1win only and does not cover the privacy practices of those third-party sites.
Wei1win is not responsible for the content or privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit before providing any personal information.
In certain circumstances, your personal data may be processed or stored on servers located outside Malaysia, particularly in relation to services provided by gaming software vendors or cloud infrastructure that we use.
When such a transfer takes place, wei1win ensuring that adequate safeguards are in place to protect your data, including through standard data transfer agreements that comply with Malaysia's PDPA requirements and recognised international standards.
Wei1win reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. The "Last Updated" date at the top of this document will always reflect the most current version.
For significant amendments, we will notify you via your registered email or through an in-platform notification wei1win at least 7 days before the changes take effect. Your continued use of our platform after the notice is given constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach us through the following channels:
Now that you know how we protect your privacy — register a free account today and enjoy a safe, fair, and fun gaming experience. Minimum deposit RM10 via Touch 'n Go eWallet or DuitNow.
Responsible Gaming: Wei1win is committed to safe and responsible gaming. Players must be 18 years of age or older. For more information, visit our Responsible Gaming section ours.